Why TEC?
When deciding on a service provider, you want more than a reliable product. You want superior service and outstanding support. At TEC the first step to exceptional service is an exceptional team.
As one of the nation's leaders in media and technology, businesses and communities rely on TEC to stay connected, informed and secure.
Founded in 1923, the Bay Springs Telephone Company had a single vision — connect people. In 1972 we incorporated as TEC uniting 6 rural phone companies from Mississippi, Alabama, and Tennessee. 1984: TEC creates the long-distance carrier, CommuniGroup. 2008: We bring CommuniGroup under the TEC brand. 2017: We start expanding fiber Internet to all our rural markets.
When deciding on a service provider, you want more than a reliable product. You want superior service and outstanding support. At TEC the first step to exceptional service is an exceptional team.
Our team members are passionate, long-term employees. Each one dedicated to providing the type of extra-mile service you deserve. For us, it's about people, which is why at TEC, we take care of you.
Your provider should meet your needs, not put them on hold. We believe in fostering positive, out-of-the-ordinary customer service experiences. The kind where your problems are solved. As a customer, you have access to: 24/7 Technical Support. Live, personal attention from a service representative. A dedicated account manager for business customers. Reaching us should be quick, and easy. Chat support is ready for your questions. You can also use our contact page, or message us on Facebook.
Great solutions increase profits, not overhead. That's why we work with you to design a package that suits your needs today and leaves you room to grow, tomorrow. Some of the benefits of this approach are: Custom solutions address real problems. Experience a smooth transition with little to no downtime. Constant contact means you stay informed along the way. Our team's 100+ years of collective experience guarantees an expert solution. Our customers include government and educational institutions, as well as private sector industries from small businesses to multi-national enterprises. We have a solution for you.
You can look forward to increased high-speed Internet coverage in our rural markets. We're working on expansions in Mississippi, Tennessee, and Alabama.
We're always working towards strategic partnerships. These relationships enhance the products and services we can offer you. Partnerships with other carriers allow us to increase our fiber reach and network capacity. Our growing agent channels allow us to enter new markets and reach new customers.
Our communities are important to us, and we believe in giving back. Apart from our school team and community event sponsorships, our employees take part in a wide range of civic activities.
Some interesting causes we've supported include: Operation Shoestring provides year-round academic, social and emotional support to children in central Jackson from pre-K – 12th grade, while supporting and providing resources to their families. The Martin Theatre Restoration in Roanoke, Alabama. Destroyed by fire in 1980, it is now an active an open-air theatre. We provide public wi-fi hotspot locations throughout our service areas so others may take advantage of free internet access in their local community.
For over a century, TEC has been committed to connecting people by delivering the best in communications to its customers, from voice to broadband internet options. Today, that solution is a fiber internet connection that TEC provides to thousands of people throughout the southeast.
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