Created: Jun 12, 2024 // Updated: Jun 12, 2024

If you are having trouble receiving inbound calls, please check the following:

  • Make sure the ringer on your phone(s) is turned on.

  • Make sure your phone is plugged into an active jack.

  • People calling you must be dialing your correct phone number. If you get a busy signal when calling your number from a different phone line, please check the following:

  • Make sure all of your phones are hung up.

  • If there is a computer plugged into a phone jack, it should not be connected to the Internet using a dial-up connection.

  • If there is a fax machine plugged into a phone jack, make sure that the fax is functioning properly.

  • If the line is still busy after disconnecting computers and fax machines, disconnect all other equipment from the phone line (for example, answering machines or satellite boxes).