TEC Legal Resources

Transparency is important to us. Please review these resources to learn more about TEC.

Terms, conditions, and policies

New Neighbor Giveaway

The New Neighbor Giveaway is officially closed.
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  • terms

Health Insurance Coverage Information

Find information regarding the health insurance coverage offered to you by TEC.
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Customer Proprietary Network Information

Information available to us solely by our relationship with you regarding type, quantity, configuration, location, and usage of services purchased from TEC
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TECalling Unlimited Promotional Terms and Conditions

Learn more about the terms and conditions that govern our TECalling Unlimited promotion.
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VOIP Terms and Conditions

Rules by which on must agree to abide in order to use TEC VOIP services.
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Transparency in Coverage

Transparency in Coverage Machine Readable Files.
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TEC.com Terms of Use

Learn more about the terms that govern your use of the tec.com website.
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TEC GOCare SMS Alert Terms & Conditions

Rules by which one must agree to abide in order to use TEC GOCare SMS Alert services.
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TEC Announce - Terms and Conditions

TEC of Jackson, Inc. (TEC) is providing users ("User") with access to the TEC Announce automated voice message delivery service, subject to the T&C.
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TEC Announce - Responsible Use Policy

The purpose of this page is to assist you in identifying issues regarding the Responsible Use of our automated voice message delivery system for groups.
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Statement of Non-Discrimination

Notice that TEC is in compliance with non-discrimination regulations.
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Requests for Proposal

Regulatory requirements for new grant proposal requests
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Privacy Policy

This Notice describes the types of data and information we collect, how we use it, how you can control its use, and the steps we take to protect it.
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Network Transparency Statement

TEC provides this Network Transparency Statement in accordance with the FCC’s Restore Internet Freedom Rules.
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Master Service Agreement

Master agreement between you and TEC.
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DCMA

Rules enacted to balance the interests of Internet service providers and copyright owners when copyright infringement occurs in the digital environment.
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Internet Acceptable Use Policy

Rules by which one must agree to abide in order to use TEC Internet services.
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Fees, taxes, and rates

Federal Universal Service Charge Rates

Fees mandated and assessed, by the FCC, to support universal service for schools, libraries, and rural health care facilities.
  • fees
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Exchange Tariffs

Documents filed with a state public utilities commission or the FCC containing rates, descriptions, and terms for telecommunications services listed.
  • fees
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Agreements and contracts

Customer Service Agreement

Rules one must agree to in order to use TEC products and/or services.
  • contracts
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