Need Assistance?

Explore these helpful resources to quickly answer your questions. Start with the following options to get the information you need.

Residential Fiber

Call our dedicated TEC Fiber team to place a new order or check the status of an existing order.

24/7 Technical Support

Experiencing service issues? Call our 24/7 Technical Support team to resolve any technical issues.

Customer Service

Call our Customer Service team for billing inquiries and all other general questions.

Can't find the answer you're looking for?

Chat with Us Online

The quickest way to connect with us is by using our online chat feature. For easy access, it is located on the bottom right hand side of each page.

Sign Up for Service

Use our online signup portal to check availability in your area, explore speeds and prices, and sign up for service.

Pay My Bill

Pay your bill in just a few clicks with our QuickPay service.

Search our knowledge base

Get answers to common questions like; "How long does it take to get Internet installed once I've ordered it?".

Find a TEC location near you

Our listings include addresses, contact details, hours, and directions for all TEC offices.

Sign into my account

Check your email, pay your bill, and manage your account, all from one convenient location.

Frequently asked questions

Get answers to common questions like; "How long does it take to get Internet installed once I've ordered it?".

Request service availability

Not all of our services are available everywhere. Find out what's available at your location.