The internet is an incredible tool that keeps us connected, entertained, and productive. Whether you’re working remotely, streaming your favorite shows, or using the best Wi-Fi for gaming, staying online has never been easier. However, cybercrime like phishing scams is an unfortunate reality of the digital world. 

Below, we explain what phishing is and how to protect yourself. With smart precautions you can browse safely and confidently. 

What is Phishing? 

Phishing is a cybercrime that tricks individuals and businesses into revealing sensitive data such as usernames, passwords, and financial details. Scammers use emails, text messages, and fake websites that mimic legitimate sources to steal information. Phishing attacks also attempt to lure you into a false sense of security so you will momentarily let your guard down. These deceptive tactics can fool even tech-savvy users;  and unfortunately, unsuspecting senior citizens are often phishing scammers’ prime targets. 

In this digital age, phishing scams are becoming more sophisticated, but by following these tips, you can protect yourself. 

1. Be Skeptical of Unsolicited Messages 

Phishing attempts often start with unexpected emails or text messages, usually designed to create urgency or threaten negative consequences if you don’t act quickly. They might claim there’s an issue with your bank account, a missed package delivery, or a security alert requiring immediate action, usually by clicking on a link and following its instructions. 

Legitimate companies will never ask for passwords, Social Security numbers, or credit card details via email or text. If you receive a suspicious message, don’t click on links or download attachments. Instead, visit the official website or call the company directly using a verified number. 

2. Examine Email Addresses and URLs Closely 

By now, you may be asking yourself: “But how do I know if an email message is suspicious before I even open it?” This is an excellent question, and thankfully, you can often find clues or signs of a phishing attempt without opening the message or clicking any links. Phishing emails often come from addresses that appear legitimate but contain slight misspellings or extra characters. For example, a scammer might use "[email protected]" instead of "[email protected]." 

If you happen to read the message, you can still take steps to protect yourself before clicking any further. Before clicking any link, hover over it (without clicking) to preview the actual URL. If it doesn’t match the official website, don’t proceed.  

3. Look for Personalized Greetings 

Legitimate businesses usually address customers by name. Be cautious of messages that begin with generic greetings like "Dear Customer" or "Dear User." If a message doesn’t include your real name, treat it as suspicious. 

Remember that businesses you trust, like your bank, will usually address you by your proper name in their official correspondence with you. So, even noting the greeting in a message can help you determine whether the message you’ve received is a phishing attempt or not.    

4. Watch for Spelling and Grammar Mistakes 

Be on the lookout for whether the message is polished or sloppy. Official communications from reputable companies are professionally written. If an email or message contains awkward phrasing, grammatical errors, or poor formatting, it’s likely a scam. 

Again, most scammers are casting a wide net and don’t take the time to draft a perfect letter—and that sloppiness can help save you from being phished!     

5. Enable Multi-Factor Authentication (MFA) 

One of the most effective ways to add an extra layer of protection against phishing is to enable multi-factor authentication (MFA) on your accounts. MFA requires more than just your password to log in—it often involves an additional step, such as a code sent to your phone or a fingerprint scan.  

Even if a hacker manages to steal your password through a phishing scam, MFA provides an additional barrier that makes it much harder for them to gain access to your accounts. Most major online services, including email providers, banks, and social media platforms, offer MFA as an option—make sure to turn it on for all your critical accounts.   

6. Verify Requests for Sensitive Information 

If you receive a request for personal or financial information, always confirm its legitimacy through a secondary channel. For example, if you get an email from your bank asking you to update your account details, call the customer service number on the bank’s official website—not the one in the email or text message—to confirm the request.   

Typically, legitimate companies won’t ask you to verify sensitive information over email or text. If in doubt, always contact the company directly using a verified phone number or email address. 

Stay Secure with TEC 

Phishing scams are a growing threat, but with vigilance, you can stay protected. Stay aware and always trust your instincts—if something feels off, it probably is. With TEC’s high-speed, affordable fiber internet and Wi-Fi solutions, you can stay connected to what matters most while enjoying a reliable browsing experience. For more tips and updates, follow TEC on social media under the handle, @tecconnects.